Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 72% Very good
  • 15% Good
  • 4% Neither good nor poor
  • 6% Poor
  • 3% Very poor
  • 1% Don’t know
Month / Year Very good Good Neither good nor poor Poor Very poor Don’t know
Jan 2024 76 18 3 5 5 2
Feb 2024 72 12 3 6 1 0
Mar 2024 67 10 3 6 5 0
Apr 2024 65 18 5 4 2 1
May 2024 59 10 5 2 1 0
Jun 2024 54 12 3 6 5 1
Jul 2024 25 5 1 4 1 0
Aug 2024 0 0 0 0 0 0
Sep 2024 0 0 0 0 0 0
Oct 2024 0 0 0 0 0 0
Nov 2024 0 0 0 0 0 0
Dec 2024 0 0 0 0 0 0

Patient feedback

We asked the question:
Why did you choose that response?

I very much appreciated my recent phone consultation with Dr Baker. He not only listened to my concerns, but went a long way in alleviating my anxieties. He was reassuring and not patronising, and took my concerns seriously.
Posted on: 19/05/2024

Get appointment fast no hassle and doctors and the staffs have been so helpful
Posted on: 19/05/2024

It's TRUE
Posted on: 19/05/2024